HALE W18 Masthead

The beauty product that has me intrigued

Debby Harrington

Not many beauty products have this effect on me.

I normally do a little happy dance when something new hits the market and then read all about it before considering adding it to my collection. But this one required some extra thought only because it is something that just seemed too good to be true.

It’s called Shampoo: New Wash.

Here’s the back story – the CliffsNotes version, I promise. The founder of Hairstory, Michael Gordon didn’t believe it when brands stated their shampoos were sulphate and phosphate free so he created his own – why not?

He describes it as a cleansing gel that’s supposed to replace everything else in your hair care routine.


The new wash is a “blend of essential oils and naturally derived saturated cleaners” that “respects the body’s natural moisture barrier that detergents in shampoo destroys.”

He even says you don’t need conditioner or hair masks if you use this product. So it cleans, conditions and treats – sounds sensational! Now before we start celebrating thinking this is a one step wonder, I got onto hairdresser Lexi Bannister to find out what she thinks about it.

“There’s always going to be someone coming up with something different to sell to us,” she says. “If it actually does what it says, sure I am all for it.”

While Lexi doesn’t agree with Gordon that all shampoos contain sulphate, she concedes most cosmetic brands will have some form of sulphate because it’s just cheaper to make.

“I think people need to make sure there are no parabens, silicones and sulphates as these are harsh detergents that strip the hair of moisture,” she says.

Lexi also recommends the traditional shampoo-conditioner combo.

“Shampoos are alkaline which open the cuticle to remove excess natural oils, pollutants and dead skin,” she explains. “Conditioners are acidic which bring the PH balance back to normal and this helps replace moisture.”

Jenni Tarrant, from Bond Hair Religion, says the big differences between supermarket and salon shampoos are the ingredients and technology – the way the product penetrates the scalp and hair.

“Sure salon products are often more expensive than supermarket brands, however, the cost to your hair, scalp and colour fading are more expensive in the long run if you use the wrong shampoo and conditioner,” she says.

This is where the professionals come in, ensuring hair health and long lasting colour.

“Each person requires an individual diagnosis to ensure their shampoo correctly treats any issues affecting scalp health. Keeping your scalp healthy is vital for healthy new hair growth,” Jenni says.

Lexi says sometimes you have to test a product to determine if it works for you. Some of her favourite brands include DNA Organics, Iles Formula, Christoph Robin and Kevin Murphy.

Jenni suggests Matrix Total Results, Eleven, Biology and also Kevin Murphy.

So after all that, I won’t be rushing to grab the New Wash.


Debby Harrington

Debby is a journalist by trade who grew up in Perth before making her way to Canberra. As long as she can remember, her mother has always followed a beauty routine methodically, morning and night, which is where Debby developed her taste for the world of beauty. Debby loves trying new products and can’t live without lip balm, sunscreen and concealer. She also has her own blog featuring all things fashionable and beautiful so check out www.debbywithawhy.com.au. More about the Author

  • Bec Lou Lou Webster

    Did you try the new product? You don’t mention that.

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