Here’s how to get your pharmacy goods home delivered | HerCanberra

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Here’s how to get your pharmacy goods home delivered

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As we all know by now, the best way to stop the spread of COVID-19 (and get out of lockdown sooner) is to stay at home, limit contact with others and get vaccinated.

And Canberra has responded well with ways to get the essentials delivered—like groceries, meals from your favourite eateries, local wines, beers and spirits, and lots of other goodies to help keep you sane.

But did you know there’s also a way to get your medication and other pharmacy items delivered same-day?

You most likely know Capital Chemist, the locally-owned company with 21 pharmacies spread across Canberra, and more throughout regional New South Wales. What you may not realise is you don’t have to actually go into the pharmacy to shop with them—they can deliver to you.

Like quite a few businesses, Capital Chemist has a number of staff currently in quarantine, and the staff shortages have meant some pharmacies are operating at reduced hours (check for the most up-to-date hours).

Andrew Topp from Capital Chemist says that as always, their focus is on helping to keep the community healthy, so they’re doing what they can to minimise contact, and encourage people to use their home delivery service.

There are a number of ways you can order through your local Capital Chemist. You can contact them via phone or send your order via email. The store will then confirm your order and take payment over the phone.

The other way to do it is via an app. Each Capital Chemist pharmacy is linked to either the MedAdvisor app or the myPharmacyLink app (if you’re not sure which one to use, just give your local Capital Chemist a call). Just download the relevant app, select the pharmacy, and pop your order through, and it will be delivered to your front door.

“Many people use our apps throughout the year to order their prescriptions, but what people don’t always realise is you can also use it to order anything else from the pharmacy,” says Andrew.

“Each store has a different cut off, but if you order before that time, it will be delivered to you by a member of the pharmacy on the same day. Otherwise, it’ll be with you the next day. All deliveries are non-contact and our staff are all following strict COVID-safe protocols to help keep everyone safe.”

If you do want to visit in-person, most Capital Chemist pharmacies will now serve you at the front door to ensure social distancing can be maintained, with only those attending for a COVID-19 vaccination or another treatment to be admitted to the pharmacy.

“Remember though if you have any symptoms such as a sore throat, cough, fever or shortness of breath, you must not visit the pharmacy. Instead, that’s when it’s best to use our home delivery service,” says Andrew.

“Whether you’re visiting a pharmacy or ordering home delivery, we really appreciate your patience. Our staff are working hard under difficult circumstances, but we look forward to helping you however we can.”


What: Get medication and pharmacy goods home delivered with Capital Chemist.
Where: Available from Capital Chemist’s 21 pharmacies across Canberra. Click here to find your nearest pharmacy.
When: Available during opening hours. Click here to see the most up-to-date opening hours for your nearest Capital Chemist.
How: You can order via phone, email or via the relevant app for your nearest pharmacy.


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