From retail to meeting royalty: why Rose loves her PSS career
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Every year over 750,000 people visit Parliament House – for many, the first point of contact is with a Parliamentary Security Service (PSS) Officer.
PSS Officer Rose has been with the department for over 15 years now, across a variety of roles.
Starting as a casual PSS Officer, Rose’s background in retail meant that she had the customer service skills needed.
“I was concerned that I didn’t have the skills needed for a security role, but I was provided with all the training I needed and my life experiences have supplemented that training,” says Rose.
Over her time at Parliament House, Rose has been able to take opportunities that allow her to upskill in different areas of security, one of the many benefits of being a PSS Officer.
The PSS offers full-time, part-time, and casual employment opportunities, with a range of great benefits, including generous employment conditions, access to onsite staff dining, cafes, and coffee outlets, free gym membership, pool, and sporting facilities, and free onsite parking.
Rose has a few favourite moments, she’s had the chance to meet royalty (princes and princesses), presidents and Governor Generals, but when asked about why she works as a PSS Officer, Rose says:
“Working at Australian Parliament House, the seat of democracy, in the most iconic building in Australia…it’s a rush!
“It’s amazing to be able to come to work and meet people from diverse backgrounds.”
The current recruitment round closes on 30 October. Information on the role requirements and how to apply is available at jobs.dps.gov.au
